Vantage Always On Tax Determination

Support helpdesk and information hub

Vantage is Meridian's support and service package that ensures your tax determination is always available and 100% correct

The key components of Vantage are the Product Information Hub and the Vantage Service Desk. The Information Hub provides comprehensive information on using the tax determination application and platform. The Vantage Service Desk enables you to log and monitor your technical and customisation requests.

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Vantage INformation hub and support desk

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Information Hub

The Information Hub provides the lates details on using the Arco Tax Determination application. This includes everything you need to configure and manage the applcation, including VAT decision information and support via the API tracker.

System access information
Data configuration details
System settings
User maintenance
Decision history via API Tracker

Vantage Service Desk

Vantage Service Desk is backed by many Meridian's many years of tax expertise, and technological excellence in developing automation solutions. Any issues or challenges you have with tax automation can be logged to the Service Desk.

Backed by years of Meridian tax expertise
Direct access to technology and VAT experts
All issues can be logged
Issues attended to within 24 hours
Monitor progress directly
Enables you to respond effectively to circumstantial changes including reorganisation and tax legislative changes

Vantage service desk for tax determination