Key to this commitment, we:
Exceed our customers' expectations at all times.
Continually assess our performance, legislative requirements, the evolving needs of our business & client base, and adapt and improve our processes/performance accordingly to ensure we continue to deliver a service that meets or exceeds the needs and expectations of our clients and stakeholders.
Consistent with this policy, we establish quality objectives aimed at enhancing customer satisfaction and improving the effectiveness of our quality management system.
A measure of our success in this regard is the 99% client retention rate that we have maintained.
Exceptional Client Service:
Assist our clients in achieving success by developing, ground-breaking products and services.
Conduct our activities for the benefit of the client first, with the highest standards of ethics and integrity which we can command.
A worldwide presence provides clients with continual access to Meridian Global Services.
Every client, is assigned an Account Manager who will pay close attention to his/her individual client needs.
Maintain business continuity and a strong financial condition to protect our clients long-term interests.